Introduction
These Terms and Conditions ("Terms") govern the relationship between you ("Client," "you," or "your") and PixelCore IT Consultancy LLC ("Company," "we," "us," or "our"), a company based in Dubai, United Arab Emirates. By engaging our services, you agree to be bound by these Terms.
1. Standard Project Development Process
At PixelCore IT Consultancy LLC, we follow a systematic approach to ensure the successful completion of your project:
1.1 Information Gathering:
We begin by gathering all necessary information from the Client. This includes project requirements, objectives, timelines, and any other relevant details.
1.2 Proposal and Scope of Work:
Based on the information provided, we will prepare and send you a detailed proposal outlining the scope of work, project deliverables, timelines, and pricing.
1.3 Agreement and Purchase Order:
Upon your acceptance of the proposal, you are required to either provide a purchase order or agree to a standard agreement that outlines the terms of the project.
2. Payment Terms
2.1 Upfront Payment:
The Client is required to make an upfront payment of 50% of the total project cost before the commencement of any work.
2.2 Milestone Payments:
Subsequent payments are to be made according to the milestones outlined in the project agreement. These milestones will be clearly defined in the proposal and contract.
2.3 User Acceptance Testing (UAT):
Before the final delivery, we will conduct User Acceptance Testing (UAT) on a staging server to ensure the project meets the agreed-upon specifications.
2.4 Final Payment and Delivery:
The project will be delivered to the Client only upon receipt of 100% payment. Any remaining balance must be paid in full before the project is handed over.
2.5 Non-Refundable Payments:
Once the project has commenced, no payments will be refunded under any circumstances. If the Client decides not to continue with the project after the agreement has been signed, the Client is still obligated to pay the full agreed-upon amount.
2.6 Payment Methods:
Payments must be made directly into the Company's bank account as specified on the invoice or through any payment gateway provided on the Website. The payment details will be communicated in the invoice or through the payment gateway.
3. Client Responsibilities
3.1 Legal Use of Software:
The Client is solely responsible for ensuring that the software or project delivered by the Company is used in compliance with all applicable laws and regulations. The Company assumes no liability for any misuse of the software or project by the Client.
3.2 Accuracy of Information:
The Client agrees to provide accurate and complete information during the project development process. Any delays or issues arising from the Client's providing incorrect or incomplete information are the Client's sole responsibility.
4. Limitation of Liability
4.1 No Responsibility for Illegal Use:
The Company is not responsible for any illegal use of the software or project by the Client. The Client is accountable for ensuring that their use of the software complies with all relevant laws and regulations.
4.2 No Liability for Indirect Damages:
In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with the project, even if the Company has been advised of the possibility of such damages.
5. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
6. Amendments
The Company reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. It is the Client's responsibility to review these Terms periodically./p>
7. Contact Information
If you have any questions or concerns about these Terms, please get in touch with us at:
- PixelCore IT Consultancy LLC
- Dubai, United Arab Emirates
- Email support: support@pixelcore.it
- Email sales: sales@pixelcore.it
- Phone number: +971507880167,